Safe rides. On time. Every rider treated with care.
Dependable door-to-door rides for kids, seniors, patients, and riders with disabilities, from vetted drivers and local Boston dispatch.
- Background-checked drivers
- Fully insured + bonded
- ADA-accessible fleet
- Local Boston dispatch
Care transportation, four ways.
School routes, medical appointments, senior errands, and accessible rides for people with disabilities - all dispatched out of the same Boston operations team.
What you get with TravelSafe Transportation.
The handful of things we treat as non-negotiable on every trip - the reasons schools, hospitals, and families keep our number saved.
Reliable, predictable pickups
We commit to a tight arrival window and text you when the driver is on the way - no four-hour 'sometime between 9 and 1' guessing.
Vetted, professional drivers
Every driver passes a background check, motor-vehicle record review, and ongoing safety training before they ever pick up a rider.
Upfront pricing
You see the trip price before you book. We don't tack on surge fees for traffic, longer routes, or last-minute changes.
Care that travels with the rider
Drivers help passengers in and out of the vehicle, secure wheelchairs and child seats properly, and treat every trip as if it were family.
Familiar with Boston traffic patterns
Local dispatch knows which routes work at school bell times, which clinics back up on Mondays, and how to get around the Longwood Medical Area at noon.
Built for recurring schedules
School routes, dialysis appointments, weekly grocery runs - we handle repeating trips with the same driver where we can, so the rider sees a familiar face.
Three steps from request to drop-off.
No app to install, no chat bot to argue with. Tell us about the ride and we handle the rest.
Tell us about the ride
Share the pickup and drop-off, date and time, and any accessibility needs. Online or by phone - whichever's easier.
We confirm the driver and pickup window
Dispatch assigns the right vehicle and sends you the driver's name and ETA in a confirmation message.
Door-to-door pickup and drop-off
Driver arrives in the window, assists the rider as needed, and you get a notification when they're safely delivered.
Rides for the people who matter to you.
We started TravelSafe Transportation because the families in our own neighborhoods needed someone they could count on to get a kid to school, a parent to dialysis, or a grandparent to a family lunch. Same standard of care, every trip.
Boston neighborhoods we cover.
Our drivers are based here, dispatch is based here, and we know the routes that matter.
- Roxbury
- Dorchester
- Hyde Park
- Mattapan
- Jamaica Plain
- Mission Hill
- Cambridge
- Brookline
- Roslindale
- West Roxbury
Don't see your area? Call dispatch - we may still be able to help.
How we keep every ride safe.
A short list of the things we treat as table stakes - the protocols and credentials behind every pickup.
Background-checked drivers
Every driver passes a CORI background check, motor-vehicle record review, and drug screening before their first trip - and is re-screened on a fixed cadence.
ADA-accessible fleet
Lift-equipped vans staffed by drivers trained on wheelchair securement and assisted-mobility transfers - not an afterthought, part of the fleet.
Fully insured and bonded
Commercial auto coverage, general liability, and excess umbrella in place across the fleet. Certificates of insurance available on request for partners.
Child-safety equipped
Properly sized car seats and boosters provided by age and weight on every school and youth route - no rider rides under-secured.
On-time pickup windows
Tight arrival windows with text confirmations on dispatch and arrival, so caregivers and parents always know where the ride is.
Local Boston dispatch
Calls answered by a person in Boston, not a national call center. The team knows the neighborhoods, the clinics, and the routes.
Frequently asked questions.
A few of the things riders and care coordinators most often want to know before booking a trip.
Ready to book a ride?
Tell us about the trip and we'll confirm a pickup window and driver in a few minutes.