TravelSafe TransportationTravelSafe Transportation
About us

A local operator built around riders not routes.

TravelSafe Transportation was created to provide schools, childcare programs, agencies, and families with dependable transportation built around safety, communication, consistency, and respect.

TravelSafe Transportation driver helping a rider into an accessible van
About TravelSafe Transportation

The promise we make to every rider.

TravelSafe Transportation runs every trip the way we'd want one of our own family members handled: a driver you can trust, a vehicle that fits the rider, and someone who answers the phone the first time. We hire carefully, train continuously, and stay accountable for every pickup.

  • Boston-based - local routes, answered by a real person, not a call center
  • Vetted drivers - CORI + 7D certified, MVR review, ongoing training
  • Accessible fleet - lift-equipped vans with proper securement
  • Recurring schedules - the same driver where we can - riders see a familiar face
How a ride works

From request to drop-off, the operations behind every trip.

The four steps every ride moves through - same shape whether it's a school route or a hospital discharge.

1

We take the request

Phone, email, or web form - we capture the rider details, pickup, drop-off, and any care needs.

2

Driver and vehicle assigned

We match the trip to the right driver and vehicle - accessible, child-seat equipped, or standard - and confirm the pickup window.

3

Pickup with care

Driver arrives in the window, assists the rider into the vehicle, and confirms departure to whoever needs to know.

4

Drop-off and follow-up

Driver hands off the rider at the destination and lets us know - caregivers or coordinators get a delivery confirmation.

Service area

Where TravelSafe Transportation operates.

Boston-based drivers covering the neighborhoods below. Outside the list? Call us - we may still be able to help.

  • Roxbury
  • Dorchester
  • Hyde Park
  • Mattapan
  • Jamaica Plain
  • Mission Hill
  • Cambridge
  • Brookline
  • Roslindale
  • West Roxbury

Don't see your area? Call us - we may still be able to help.

Partner with us for recurring transportation.

Tell us about the schedule - school routes, weekly dialysis, recurring senior errands - and we'll get a proposal back to you within a couple business days.